Please double check your personalization details. We will ship your purchase via USPS, tracking included. Shipping insurance is only provided on orders over $500.00 but it is available if you'd like to purchase for orders under $500. Priority mail includes insurance up to $100.
If you need your order by a specific date, email firstname.lastname@example.org to verify prior to purchase. We will be happy to oblige if at all possible but some items do take longer to create than others. Standard creation time is in the banner at the top of our site.
Please be certain of your ring size as many items can not be resized due to personalization. Verify all personalization is correct. If you're purchasing a pendant, be sure to indicate placement. Roughly sketched photos from you may be needed on pendants & designs that have varying formats. All products are hand struck with text and/or hand carved. Expect the beauty of ever so slight variations. This is what makes our line so popular.
Should you be unhappy with your purchase upon receipt, please email us immediately at email@example.com to receive an RMA number for exchange or store credit, if applicable.