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Shipping & Returns

We will ship your purchase via USPS with tracking included. Most of our product line is personalized or custom made to order, therefore nonreturnable. Please be certain of your size as many items can not be resized. If your purchase can be resized, we do charge for this service. Feel free to contact us to verify shipping date or to request a special delivery date. Should you be unhappy with your purchase upon receipt, please email us at sales@ellajoli.com to receive an RMA number for exchange or store credit, if applicable.